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‘It’s the most wonderful time of year’ – we’ve all heard the jingles and read the slogans. But the holiday season can also be a little overwhelming when you’re the one ‘in charge’. Whether it’s prepping for the inevitable influx of new devices, buying the gifts or booking the holiday – there are a lot of online safety considerations to workshop in addition to how you’re going to stuff the turkey and decorate the tree!
So, with the Christmas spirit running through my keyboard, I hereby share with you my top tips to help you keep you and your family safe online this holiday period.
We all know that Santa loves technology so it’s inevitable that your family members may find a new device or two under the tree this year. So, as soon as they have unboxed their shiny new item, I recommend on insisting on a few steps to both protect the device and its new owner:
Getting to the bottom of the Christmas gift list takes time particularly if you are ‘lucky’ enough to get COVID before Christmas, like myself! While there are still some retailers guaranteeing delivery before Christmas – including Amazon until Christmas Eve (phew!) – you might need to focus on gift cards if you don’t want to face the hordes at the shops. Regardless of what you buy, please follow the following online shopping tips to avoid being cyberscrooged this year:
I don’t think there would be anything more disappointing than anticipating a holiday only to have it not happen. Or, to be scammed while preparing for it. With holiday makers having to jump through more hoops thank to COVID requirements, many experts are predicting scammers will be turning their attention to creating fake COVID verification sites, designed purely to extract personal details from unsuspecting holiday makers. So, if you’re booking a holiday, or doing your admin for it, please do the following:
With so many of us busting with excitement to be travelling this holiday season for the first time in a few years, it’s inevitable that we want to share online. But, please think before you post. Checking in to airports or hotels online is really a way of alerting the online world to the fact that your house is likely unattended! And please make sure your kids understand this too. I appreciate there’s a lot of kudos for sharing holidays snaps in the moment but encourage your offspring to wait until you get home before sharing. Here are my top tips:
And if you’re feeling a little overwhelmed, why not make yourself a cuppa and harness the power of technology. Make yourself a to-do list on Todoist or Google Docs, send out ecards if you absolutely can’t disappoint key family and friends – loving the options from Greetings Island, buy some gift cards from Prezee or The Gift Cards Store then design your Christmas Day menu with the help of Taste or RecipeTinEats. And voila you’re done!
PS Just remember to create unique passwords if you choose to set up accounts with any new sites!
Happy Holidays Everyone!!!
Alex xx
The post My Top Tips To Help Your Family Stay Safe Online This Holiday Period appeared first on McAfee Blog.
Watch ThreatWise TV: Explorations in the spam folder
The spam folder: that dark and disregarded corner of every email account, full of too-good-to-be-true offers, unexpected shipments, and supposedly free giveaways.
You’re right to ignore this folder; few good things come from exploring it. But every once in a while one of these misleading, and sometimes malicious, emails manages to evade the filters that normally siphon them off, landing them in your inbox instead.
Fortunately, it’s easy enough to spot these emails if you know what to look for. We’ve investigated this folder once before, showcasing a variety of scams. With the holiday season in full swing, we thought this would be a good time to revisit how scammers are trying to trick unsuspecting users.
The holiday season is traditionally a time when this type of activity increases, and this year is no different. According to research published by credit reporting agency TransUnion, the average daily number of suspected digital fraud attempts was up 82 percent globally between Thanksgiving and Cyber Monday (Nov 24–Nov 28) compared to the rest of the year (Jan 1–Nov 23) and 127 percent higher for transactions originating in the US.
This level of activity makes it all the more important to be aware of these scams. With that in mind, let’s dive into the spam folder to get a picture of the types of campaigns currently circulating.
While much of the spam circulating is innocuous, many emails are phishing attempts, and some are indeed malicious. To explore these scams, we used a dedicated computer, segmented from the rest of the network, and leveraged Cisco Secure Malware Analytics to safely open the emails before clicking on links or opening attachments. The point being, we do not recommend doing this at home.
By far, the largest category of spam we saw were surveys scams. According to these emails, if you fill out a simple survey you’ll receive “exclusive offers” such as gift cards, smartphones, smart watches, power drills, or even pots and pans.
There are even some campaigns that specifically target the holiday shopping season.
Clicking the links in these emails takes the recipient to sites where they are asked to fill out a survey.
These pages often include fake testimonials that say how easy the survey is and what they did with their free gift.
The surveys are straightforward, comprising 10-20 simple questions that cover demographic information and shopping habits.
After the survey is completed, these sites offer the choice of a handful of rewards. All the recipient must do is pay for shipping. They are then brought to a page where they can fill out shipping and payment information, and the reward is supposedly shipped.
However, the attempts to make payment often appear to fail, or the recipient is informed that the prize is no longer available.
An unsuspecting user may simply give up at this point, disappointed that they won’t be getting their free gift. What they may not be aware of, is that they have just given their credit card details away in a phishing scam.
In their 2021 Internet Crime Report, the Internet Crime Complaint Center (IC3) said that Non-Payment / Non-Delivery scams such as these led to more than $337 million in losses, up from $265 million in 2020. Credit card fraud amounted to $172 million in 2021 and has been climbing continuously at a conservative rate of 15-20 percent since 2019.
According to Cisco Umbrella, many of the sites asking for credit card details are known phishing sites, or worse, host malware.
Another topic that we covered the last time we explored these types of scams was package delivery spam. These continue to circulate today. There are a variety of shipping companies impersonated in these campaigns, and some generic ones as well.
Many of these campaigns claim that a package could not be delivered. If the recipient clicks on a link in an email, they’re brought to a web page that explains that there are outstanding delivery fees that need to be paid.
The recipient is further enticed by suggestions that the package contains a big-ticket item, such as an iPhone or iPad Pro. All the recipient is required to do is enter their credit card details to cover the shipping.
While no outright malicious activity was detected while examining these emails in Secure Malware Analytics, several suspicious behaviors were flagged. Chances are the bad actors behind these campaigns are phishing for credit card details.
Sometimes the simplest approaches can work just as well as the flashiest. This certainly holds true with spam campaigns, given the prominence of plain-text messages.
The topics covered in such emails run the gamut, including medical cures, 419 scams, romance and dating, pharmaceuticals, weight loss, and many of the scam types we’ve already covered. Many of these link to phishing sites, though some attempt to establish a dialog with the recipient, tricking them into sending the scammers money.
The IC3 report says that victims of confidence fraud and romance scams lost $956 million collectively, which is up from $600 million in 2020. Healthcare fraud, such as the miracle pills and prescriptions scams, resulted in $7 million in losses in 2021, but nearly $30 million in 2020. While these types of scams seem generic and easily spotted, they still work, and so it’s important to be aware and avoid them.
Many emails hitting the spam box attempt to trick users of various services into believing that there is a problem with their account. The problems cover all sorts of services, including streaming platforms, email providers, antivirus subscriptions, and even public records.
If the links are clicked, the recipient is presented with landing pages that mimic the respective services. Any details that are entered will likely be phished, leading to account takeover and/or access to personal records. However, some domains encountered in these cases may do more than just steal information, they could deliver malware too.
Another frequently encountered scam surrounds billing. Many of these appear to be unexpected bills for services the recipient never purchased.
These emails include attachments that are designed to look like official invoices. Interestingly, most of the attachments that we looked at this time were harmless. The goal is to get the recipient to call what appears to be a toll-free number.
While we haven’t called any of these numbers, the experience usually unfolds like a standard customer service call. In the end the “agents” simply claim the charges—which never existed in the first place—have been removed. Meanwhile the scammers steal any personal or financial information provided during the call.
While most billing scams we encountered played out as described above, a few did indeed contain malware.
In this example, the email appears to come from an internet service provider, informing us that our monthly bill is ready.
An invoice appears to be attached, stored within a .zip file. If the recipient opens it and double clicks the file within, a command prompt appears.
This may seem unusual to the recipient, especially since no invoice appears, but by this point it’s too late. The file contains a script that launches PowerShell and attempts to download a remote file.
While the remote file was no longer available at the time of analysis, there is a high likelihood it was malicious. But even though we were unable to determine its contents, Secure Malware Analytics flagged the script execution as malicious.
Knowing about prevalent scams, especially during the holiday season, is a first step in guarding against them. Granted the bad actors who distribute these spam campaigns do everything they can to make their scams look legitimate.
Fortunately, there are several things that you can do to identify scams and defend against them:
But even the best of us can be fooled, and when overseeing a large operation it’s more a matter of when, rather than if, someone clicks on the wrong link. There are elements of the Cisco Secure portfolio that can help for when the inevitable happens.
Cisco Secure Malware Analytics is the malware analysis and malware threat intelligence engine behind all products across the Cisco Security Architecture. The system delivers enhanced, in-depth, advanced malware analysis and context-rich intelligence to help better understand and fight malware within your environments. Secure Malware Analytics is available as a standalone solution, as a component in other Cisco Security solutions, and through software-as-a-service (SaaS) in the cloud, on-premises, and hybrid delivery models.
Cisco Secure Email protects against fraudulent senders, malware, phishing links, and spam. Its advanced threat detection capabilities can uncover known, emerging, and targeted threats. In addition, it defends against phishing by using advance machine learning techniques, real time behavior analytics, relationship modeling, and telemetry that protects against identity deception–based threats.
Cisco Umbrella unifies multiple security functions in a single cloud service to secure internet access. By enforcing security at the DNS layer, Umbrella blocks requests to malware before a connection is even established—before they reach your network or endpoints. In addition, the secure web gateway logs and inspects all web traffic for greater transparency, control, and protection, while the cloud-delivered firewall helps to block unwanted traffic.
Cisco Secure Endpoint is a single-agent solution that provides comprehensive protection, detection, response, and user access coverage to defend against threats to your endpoints. The SecureX platform is built into Secure Endpoint, as are Extended Detection and Response (XDR) capabilities. With the introduction of Cisco Secure MDR for Endpoint, we have combined Secure Endpoint’s superior capabilities with security operations to create a comprehensive endpoint security solution that dramatically decreases the mean time to detect and respond to threats while offering the highest level of always-on endpoint protection.
We’d love to hear what you think. Ask a Question, Comment Below, and Stay Connected with Cisco Secure on social!
Cisco Secure Social Channels
This time of year, the air gets chillier and a bit cheerier for everyone … including online scammers. Holiday scams are a quick way to make a buck, and cybercriminals employ several holiday-themed schemes to weasel money and personally identifiable information (PII) from gift-givers and do-gooders.
Here are five common Black Friday, Cyber Monday, and holiday season shopping scams to watch out for this year, plus a few tips to help you stay safe online.
The holiday season often brings outpourings of generosity, and scammers kick their morals to the curb and use people’s kindness to make a profit. Social engineering is a tactic where a bad actor plays on people’s emotions to trick them into sharing personal or financial information. This holiday season, keep an eye out for strangers’ funding pages or social media posts asking for donations.
Artificial intelligence (AI) content generation tools like ChatGPT and Bard are likely to make these scams more believable than those in years past. While AI doesn’t understand human emotion, when given the right prompt, it can mimic it well. In one “60 Minutes” segment, Bard wrote a touching short story that made the presenter misty-eyed. Additionally, AI usually uses correct grammar and edits out typos, which used to be the hallmark of phishing attempts.
There are undoubtedly authentic stories of real people and families in need around the holidays. Be wary of any social media post that makes you feel an extreme emotion, in this case, sadness. Phishers want people to act before they think through their decision.
Are you a procrastinator? Watch out for last-minute shopping scams that are targeted at people who leave their gift buying until deep in December. As with anything else, if it’s too good to be true, it probably is. Shopping scams often take the form of phishing emails where criminals impersonate a well-known merchant.
While sales often have a quick timeline, don’t let that short timeline pressure you into making an impulsive decision. Phishing emails, when you take the time to inspect them, are usually easy to spot. The logos are often blurry and the tone of the message will seem “off.” Either it will sound very formal and impersonal or it will sound very informal and seem pushy.
During the holiday shopping season, your doorstep can be crowded with packages. Do you remember what’s in each one? Online criminals bank on the fact that you can’t quite keep track of what you’ve purchased.
Criminals try to lure people to download malware or divulge personal or account information with bogus order confirmation and delivery tracking number emails and texts. They’ll impersonate popular online retailers or postal services and claim to have information about your order if you click on their link; however, that link will redirect to a malicious site or download a malicious payload to your device.
This holiday shopping scam also dials in on people who’ve lost track of how many online orders they’ve made and the various shopping accounts in their name. Again, phishers will impersonate popular merchants and send “urgent” messages about suspending online accounts if payment isn’t received immediately. Similarly, phishers may also impersonate delivery services claiming that they’re (basically) holding your orders hostage until you pay up.
Gift cards are a standby present for the people on your list who are difficult to buy for or for people you don’t know too well but want to get them a small something. Whether the gift card is worth $5 or $500, an online scammer can steal the entire value through two techniques: a brute force attack or phishing. Known as gift card cracking, cybercriminals can take wild guesses at gift card codes and cash in the value for themselves by methodically guessing strings of numbers and letters and crossing their fingers for a match. Cybercriminals will also employ phishing emails, texts, or social media direct messages to trick people into divulging gift card information.
Luckily, there are several ways to sniff out a bad actor trying to cash in on your holiday spirit. Here are a few simple ways you can modify your online holiday shopping habits to keep your devices free from malware and your PII out of the hands of bad actors.
Cybercriminals hustle all year round, so it’s an excellent idea to invest in a security solution that gives you peace and mind and boosts your confidence in your privacy, identity, and device safety. McAfee+ is an excellent partner! It includes a VPN, safe browsing tool, credit lock, identity monitoring and remediation, and much more.
Happy shopping, happy holidays, and happy new year!
The post ’Tis the Season for Holiday Scams: 5 Common Schemes to Look Out For appeared first on McAfee Blog.
Even with the holidays in full swing, scammers won’t let up. In fact, it’s high time for some of their nastiest cons as people travel, donate to charities, and simply try to enjoy their time with friends and family.
Unfortunate as it is, scammers see this time of year as a tremendous opportunity to profit. While people focus giving to others, they focus on taking, propping up all manner of scams that use the holidays as a disguise. So as people move quickly about their day, perhaps with a touch of holiday stress in the mix, they hope to catch people off their guard with scams that wrap themselves in holiday trappings.
Yet once you know what to look for, they’re relatively easy to spot. The same scams roll out every year, sometimes changing in appearance yet remaining the same in substance. With a sharp eye, you can steer clear of them.
With Black Friday and Cyber Monday in the books, we can look forward to what’s next—a wave of post-holiday sales events that will likewise draw in millions of online shoppers. And just like those other big shopping days, bad actors will roll out a host of scams aimed at unsuspecting shoppers. Shopping scams take on several forms, which makes this a topic unto itself, one that we cover thoroughly in our Black Friday & Cyber Monday shopping scams blog. It’s worth a read if you haven’t done so already, as digs into the details of these scams and shows how you can avoid them.
However, the high-level advice for avoiding shopping scams is this: keep your eyes open. Deals that look too good to be true likely are, and shopping with retailers you haven’t heard of before requires a little bit of research to determine if their track record is clean. In the U.S., you can turn to the Better Business Bureau (BBB) for help with a listing of retailers you can search simply by typing in their names. You can also use https://whois.domaintools.com to look up the web address of the shopping site you want to research. There you can see its history and see when it was registered. A site that was registered only recently may be far less reputable than one that’s been registered for some time.
Plenty of new tech makes its way into our homes during the holiday season. And some of that tech can be a little challenging to set up. Be careful when you search for help online. Many scammers will establish phony tech support sites that aim to steal funds and credit card information. Go directly to the product manufacturer for help. Often, manufacturers will offer free support as part of the product warranty, so if you see a site advertising support for a fee, that could be a sign of a scam.
Likewise, scammers will reach out to you themselves. Whether through links from unsolicited emails, pop-up ads from risky sites, or by spammy phone calls, these scammers will pose as tech support from reputable brands. From there, they’ll falsely inform you that there’s something urgently wrong with your device and that you need to get it fixed right now—for a fee. Ignore these messages and don’t click on any links or attachments. Again, if you have concerns about your device, contact the manufacturer directly.
With the holidays comes travel, along with all the online booking and ticketing involved. Scammers will do their part to cash in here as well. Travel scams may include bogus emails that pose as reputable travel sites telling you something’s wrong with your booking. Clicking a link takes you to a similarly bogus site that asks for your credit card information to update the booking—which then passes it along to the scammer so they can rack up charges in your name. Other travel scams involve ads for cut-rate lodging, tours, airfare, and the like, all of which are served up on a phony website that only exists to steal credit card numbers and other personal information.
Some of these scams can look quite genuine, even though they’re not. They’ll use cleverly disguised web addresses that look legitimate, but aren’t, so don’t click any links. If you receive notice about an issue with your holiday travel, contact the company directly to follow up. Also, be wary of ads with unusually deep discounts or that promise availability in an otherwise busy season or time. These could be scams, so stick with reputable booking sites or with the websites maintained by hotels and travel providers themselves.
Donations to an organization or cause that’s close to someone’s heart make for a great holiday gift, just as they offer you a way to give back during the holiday season. And you guessed it, scammers will take advantage of this too. They’ll set up phony charities and apply tactics that pressure you into giving. As with so many scams out there, any time an email, text, direct message, or site urges you into immediate action—take pause. Research the charity. See how long they’ve been in operation, how they put their funds to work, and who truly benefits from them.
Likewise, note that there some charities pass along more money to their beneficiaries than others. As a general rule of thumb, most reputable organizations only keep 25% or less of their funds for operations, while some less-than-reputable organizations keep up to 95% of funds, leaving only 5% for advancing the cause they advocate. In the U.S., the Federal Trade Commission (FTC) has a site full of resources so that you can make your donation truly count. Resources like Charity Watch and Charity Navigator, along with the BBB’s Wise Giving Alliance can also help you identify the best charities.
The holidays also mean a flight of big-time sporting events, and with the advent of online betting in many regions scammers want to cash in. This scam works quite like shopping scams, where bad actors will set up online betting sites that look legitimate. They’ll take your bet, but if you win, they won’t pay out. Per the U.S. Better Business Bureau (BBB), the scam plays out like this:
“You place a bet, and, at first, everything seems normal. But as soon as you try to cash out your winnings, you find you can’t withdraw a cent. Scammers will make up various excuses. For example, they may claim technical issues or insist on additional identity verification. In other cases, they may require you to deposit even more money before you can withdraw your winnings. Whatever you do, you’ll never be able to get your money off the site. And any personal information you shared is now in the hands of scam artists.”
You can avoid these sites rather easily. Stick with the online betting sites that are approved by your regional gambling commission. Even so, be sure to read the fine print on any promo offers that these sites advertise because even legitimate betting sites can freeze accounts and the funds associated with them based on their terms and conditions.
A complete suite of online protection software, such as McAfee+ Ultimate can offer layers of extra security. In addition to more private and secure time online with a VPN, identity monitoring, and password management, it includes web browser protection that can block malicious and suspicious links that could lead you down the road to malware or a phishing scam—which antivirus protection can’t do alone. Additionally, we offer $1M identity theft coverage and support from a recovery pro, just in case.
And because scammers use personal information such as email addresses and cell phone numbers to wage their attacks, other features like our Personal Data Cleanup service can scan high-risk data broker sites for your personal information and then help you remove it, which can help reduce spam, phishing attacks, and deny bad actors the information they need to commit identity theft.
That’s why they enjoy the holidays so much. With all our giving, travel, and charity in play, it’s prime time for their scams. Yet a little insight into their cons, along with some knowledge as to how they play out, you can avoid them.
Remember that they’re playing into the hustle and bustle of the season and that they’re counting on you to lower your guard more than you might during other times of the year. Keep an eye open for the signs, do a little research when it’s called for, and stick with reputable stores, charities, and online services. With a thoughtful pause and a second look, you can spare yourself the grief of a scam and fully enjoy your holidays.
The post Unwrapping Some of the Holiday Season’s Biggest Scams appeared first on McAfee Blog.
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