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McAfee 2023 Consumer Mobile Threat Report

By: McAfee

Smartphones put the proverbial world in the palm of your hand—you pay with it, play with it, keep in touch with it, and even run parts of your home with it. No wonder hackers and scammers have made smartphones a target. A prime one. 

Each year, our Consumer Mobile Threat Report uncovers trends in mobile threats, which detail tricks that hackers and scammers have turned to, along with ways you can protect yourself from them. For 2023, the big trend is apps. Malicious apps, more specifically.  

Malicious and fake apps 

Malicious apps often masquerade as games, office utilities, and communication tools. Yet now with the advent of a ChatGPT AI chatbot and the DALL-E 2 AI image generator, yet more AI-related malicious apps have cropped up to cash in on the buzz. 

And money is what it’s all about. Hackers and scammers generally want your money, or they want your data and personal info that they can turn into money. Creating fraudulent ads, stealing user credentials, or skimming personal information are some of the most common swindles that these apps try. Much of this can happen in the background, often without victims knowing it. 

How do these apps end up on people’s phones? Sometimes they’re downloaded from third-party app stores, which may not have a rigorous review process in place to spot malicious apps—or the third-party store may be a front for distributing malware-laden apps. 

They also find their way into legitimate app stores, like Apple’s App Store and Google Play. While these stores indeed have review processes in place to weed out malicious apps, hackers and scammers have found workarounds. Sometimes they upload an app that’s initially clean and then push the malware to users as part of an update. Other times, they embed the malicious code so that it only triggers once it’s run in certain countries. They will also encrypt bad code in the app that they submit, which can make it difficult for stores to sniff out.  

In all, our report cites several primary ways how hackers and scammers are turning to apps today: 

  • Sliding into your DMs: 6.2% of threats that McAfee identified on Google during 2022 were in the communication category, mainly malware masqueraded as SMS and messaging apps. But even legitimate communication apps can create an opportunity for scammers. They will use fraudulent messages to trick consumers into clicking on a malicious link, trying to get them to share login credentials, account numbers, or personal information. While these messages sometimes contain spelling or grammar errors or use odd phrasing, the emergence of AI tools like ChatGPT can help scammers clean up their spelling and grammar mistakes, making it tougher to spot scam messages by mistakes in the content. The severity of these Communication threats is also evident in the volume of adults (66%) who have been messaged by a stranger on social media, with 55% asked to transfer money. 
  • Taking advantage of Bring Your Own Device policies: 23% of threats that McAfee identified were in the app category of tools. Work-related apps for mobile devices are great productivity boosters—categories like PDF editors, VPNs, messaging managers, document scanners, battery boosters, and memory cleaners. These types of apps are targeted for malware because people expect the app to require permissions on their phone. Scammers will set up the app to ask for permissions to storage, messaging, calendars, contacts, location, and even system settings, which scammers to retrieve all sorts of work-related information.  
  • Targeting teens and tween gamers with phones: 9% of threats that McAfee identified were casual, arcade, and action games. Malicious apps often target things that children and teens like, such as gaming, making videos, and managing social media. The most common types of threats detected within the gaming category in 2022 were aggressive adware—apps that display excessive advertisements while using the app and even when you’re not using it. It’s important to make sure that kids’ phones are either restricted from downloading new apps, or that they’re informed and capable of questioning suspicious apps and identifying fraudulent ones. 

How you can avoid downloading malicious and fake apps 

For starters, stick with legitimate apps stores like Google Play and Apple’s App Store, which have measures in place to review and vet apps to help ensure that they are safe and secure. And for the malicious apps that sneak past these processes, Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer. 

1) Review with a critical eye.

As with so many attacks, hackers rely on people clicking links or tapping “download” without a second thought. Before you download, take time to do some quick research. That may uncover some signs that the app is malicious. Check out the developer—have they published several other apps with many downloads and good reviews? A legit app typically has quite a few reviews, whereas malicious apps may have only a handful of (phony) five-star reviews. Lastly, look for typos and poor grammar in both the app description and screenshots. They could be a sign that a hacker slapped the app together and quickly deployed it. 

2) Go with a strong recommendation.

Yet better than combing through user reviews yourself is getting a recommendation from a trusted source, like a well-known publication or from app store editors themselves. In this case, much of the vetting work has been done for you by an established reviewer. A quick online search like “best fitness apps” or “best apps for travelers” should turn up articles from legitimate sites that can suggest good options and describe them in detail before you download. 

3) Keep an eye on app permissions.

Another way hackers weasel their way into your device is by getting permissions to access things like your location, contacts, and photos—and they’ll use sketchy apps to do it. So, check and see what permissions the app is requesting. If it’s asking for way more than you bargained for, like a simple game wanting access to your camera or microphone, it may be a scam. Delete the app and find a legitimate one that doesn’t ask for invasive permissions like that. If you’re curious about permissions for apps that are already on your phone, iPhone users can learn how to allow or revoke app permission here, and Android can do the same here. 

4) Protect your smartphone with security software.

With all that we do on our phones, it’s important to get security software installed on them, just like we install it on our computers and laptops. Whether you go with comprehensive online protection software that secures all your devices or pick up an app in Google Play or Apple’s App Store, you’ll have malware, web, and device security that’ll help you stay safe on your phone.  

5) Update your phone’s operating system.

Together with installing security software, keeping your phone’s operating system up to date can help to keep you protected from most malware. Updates can fix vulnerabilities that hackers rely on to pull off their malware-based attacks—it’s another tried and true method of keeping yourself safe and your phone running great too. 

Protecting yourself while using apps 

Who can you trust? As for scammers who use legitimate communications apps to lure in their victims, McAfee’s Mobile Research team recommends the following: 

  • Be suspicious of unsolicited emails, texts, or direct messages and think twice before you click on any links. 
  • Ensure that your mobile device is protected with security solutions that includes features to monitor and block potentially malicious links, such as the web protection found in our own online protection software. 
  • Remember that most of these scams work because the scammer creates a false sense of urgency or preys on a heightened emotional state. Pause before you rush to interact with any message that is threatening or urgent, especially if it is from an unknown or unlikely sender. 
  • If it’s too good to be true, it probably is. Whether it’s a phony job offer, a low price on an item that’s usually expensive, a stranger promising romance, or winnings from a lottery you never entered, scammers will weave all kinds of stories to steal your money and your personal information. 

Get the full story with our Consumer Mobile Threat Report 

The complete report uncovers yet more mobile trends, such as the top mobile malware groups McAfee identified in 2022, predictions for the year ahead, ways you can keep your children safer on their phones, and ways you can keep yourself safer when you use your phone for yourself and for work.  

The full report is free, and you can download it here. 

The post McAfee 2023 Consumer Mobile Threat Report appeared first on McAfee Blog.

The Power of Relationships: Executive Buy-In and Security Culture for Bolstering Resilience

“Where do we start?”

This is the question every CISO asks about every new program. In fact, I ask and answer that question many times a month. There’s a reason for this, of course. A strong start to any project builds momentum, reassures stakeholders, and sets the stage for what’s to come. Security resilience initiatives are no different. Security resilience is the ability to anticipate and respond to unpredictable threats or changes, and then emerge stronger. It’s hard to imagine a more vital undertaking for CISOs. And as with all initiatives, CISOs always want to know where to begin.

They’re likely to find some valuable starting points in the Security Outcomes Report, Volume 3: Achieving Security Resilience, the latest in a series of reports released by Cisco and reflecting the viewpoints of 4,700 IT and security professionals from 26 countries. The report identifies seven success factors CISOs can pursue to improve outcomes within their own enterprise security resilience programs, placing a high priority on security resilience. The seven success factors range in nature from the architectural—simplifying your hybrid IT environment, maximizing zero trust adoption—to more relationship-focused factors.

It’s the latter that caught my eye.

Seven success factors for resilience:

  1. Establish executive support
  2. Cultivate a culture of security
  3. Hold resources in reserve
  4. Simplify hybrid cloud environments
  5. Maximize zero trust adoption
  6. Extend detection and response capabilities
  7. Take security to the edge

Solid relationships enable security resilience

It shouldn’t surprise any CISO that the first two success factors are built around relationships. These factors zero in on relationships with company leadership (as measured by establishing executive support) and relationships with people across the organization (as measured by cultivating a culture of security). Experienced CISOs know that these factors can make or break security initiatives.

Given the objective of security resilience is to withstand threats and come back even stronger, it’s clear that resilience must exist before, during, and after a cybersecurity incident. This has repercussions on the executive level and throughout the business. Lack of executive support can lead to detection, response, and recovery capabilities that are chronically underfunded. This leaves CISOs at a disadvantage when security incidents do inevitably happen and panic strikes the C-suite. What’s more, CISOs who lack strong executive relationships may also find themselves struggling to oversee incident management and coordinate communications. And afterward? Remediating and improving the security posture, which often impacts multiple parts of the organization beyond IT and often requires significant investment, stalls without a necessary lift from leadership.

The security report, which scores resilience levels across a series of criteria, finds that organizations reporting a strong backing from leadership have resilience scores that are 39% higher when compared to organizations reporting weak support. “Bridges to the C-suite are built upon a solid understanding of how the business works and how security initiatives can make it work even better,” notes the report. “Support goes both ways in any relationship, after all.”

In addition to keeping the program aligned, CISOs must keep in communication with their peers and superiors. Those who share only transactional relationships within the C-Suite find their interactions limited to status updates and budget requests. Transformational relationships, however, involve more frequent and deeper communication and interactions, which cover a broader set of topics than submitting the latest budget ask. They are, in other words, more valuable.

A security culture can create willing resilience partners

Of course, executive support is just one crucial factor for success. Resilience programs need broad support from throughout the organization, not just at the top. Every time an employee picks up a mouse or accesses an app from their mobile phone, they make a choice to either strengthen or lessen the organization’s security posture. Every time an improvement is necessary following a security event, cultural buy-in determines whether this new request from security is implemented or circumvented.

According to the report, organizations that successfully foster a culture of security can see a 46% increase in resilience compared to those who lack such a culture. Much like aligning a program with the business direction furthers leadership buy-in, CISOs need to align security policy with the functional direction of the business—but in a way that helps employees see security measures as protecting not just corporate data and IT assets but also their own future. When employees aren’t on board or see security measures as IT concerns with no relation to them, resilience suffers. “Frequent security policy violations and workarounds,” notes the report, “are evidence of poor security culture.” By viewing policy exceptions as feedback, and investigating these from the perspective of identifying and correcting misalignment, security leaders can enroll employees as the willing participants in the solution—rather than contributors to the problem.

Security leaders know, by and large, what we need to do to secure our organizations. We have frameworks with pages of controls. We have risk registers with lists of action items. Where we often struggle is translating this knowledge into action. To do that, we must see our efforts within the strategic context of executive leaders and the tactical reality of the line managers in our organization. We must personalize and prioritize our efforts around what matters to the people we collaborate with. It is through engaging people that our security programs become human-centric and, in turn, become more resilient.

Where do we start? With relationships. Good relationships lead to good security programs, and good security programs lead to great relationships. And all of these contribute to security resilience.

Download the Security Outcomes Report, Vol. 3: Achieving Security Resilience today.

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Why Zero Trust Helps Unlock Security Resilience

Speaking to many CISOs, it’s clear that many security executives view zero trust as a journey that can be difficult to start, and one that even makes identifying successful outcomes a challenge. Simultaneously, the topic of security resilience has risen up the C-level agenda and is now another focus for security teams. So, are these complementary? Or will they present conflicting demands that will disrupt rather than assist the CISO in their role?

One of the most striking results coming from Cisco’s latest Security Outcomes Report is that organizations with a mature zero trust implementation – those with basic controls, constant validation and automated workflows – experience a 30% improvement in security resilience compared to those who have not started their zero trust journey. So, these two initiatives – implementing zero trust and working to achieve security resilience – appear to complement each other while supporting the CISO when a cyber black swan swims in.

Security resilience is the ability to withstand an incident and recover more strongly. In other words, ride out the storm and come back better. Meanwhile, zero trust is best known as a “never trust, always verify” principle. The idea is to check before you provide access, and authenticate identity based on a risk profile of assets and users. This starts to explain why the two are complementary.

Cisco Security Outcomes Report: Resilience Outcomes - Ranked by Importance

The top security resilience outcomes

The Security Outcomes Report summarizes the results of a survey of more than 4,700 security professionals. Among the insights that emerge are nine security resilience outcomes they consider most important. The top three outcomes for resilience are prevention, mitigation and adaptation. In other words, they prioritize first the ability to avoid an incident by having the right controls in place, then the ability to reduce and reverse the overall impact when an incident occurs, and then the ability to pivot rapidly without being bound by too rigid a set of systems. Zero trust will support these outcomes.

Preventing, or reducing the likelihood of a cybersecurity incident, is an obvious first step and no surprise as the most important outcome. Pursuing programs that identify users and monitor the health of devices is a crucial a preventative step. In fact, simply ensuring that multifactor authentication (MFA) is ubiquitous across the organization can bring an 11% improvement in security resilience.

When incidents occur, security teams will need a clear picture of the incident they are having to manage. This will help in them respond quickly, with a proactive determination of recovery requirements. Previous studies show that once a team achieves 80% coverage of critical systems, the ability to maintain continuity increases measurably. This knowledge will also help teams develop more focused incident response processes. A mature zero trust environment has also been found to almost double a team’s ability to streamline these processes when compared to a limited zero trust implementation.

Communication is key

When talking to CISOs about successful implementation programs, communication within the business emerges as a recurring theme. Security teams must inform and guide users through the phases of zero trust implementation, while emphasizing the benefits to them. When users are aware of their responsibility to keep the organization secure, they take a participatory role in an important aspect of the business. So, when an incident occurs, they can support the company’s response. This increases resilience. Research has shown that a mature program will more than double the effect of efforts to improve the security culture. Additionally, the same communication channels established to spread the word of zero trust now can be called upon when an incident requires immediate action.

Mature implementations have also been seen to help increase cost effectiveness and reduce unplanned work. This releases more resource to cope with the unexpected – another important driver of resilience surfaced in Volume 3 of the Security Outcomes Report. Having more efficient resources enables the security function to reallocate teams when needed. Reviewing and updating resource processes and procedures, along with all other important processes, is a vital part of any of any change initiative. Mature zero trust environments reflect this commitment continuous assessment and improvement.

Adapt and innovate

Inherent in organizational resilience is the ability to adapt and innovate. The corporate landscape is littered with examples of those who failed to do those two things. A zero trust environment enables organizations to lower their risk of incidents while adapting their security posture to fit the ongoing changes of the business. Think of developing new partners, supporting new products remotely, securing a changing supply chain. The basic tenets of MFA – including continuous validation, segmentation and automation – sets a foundation that accommodates those changes without compromising security. The view that security makes change difficult is becoming obsolete. With zero trust and other keys to achieving security resilience, security now is a partner in business change. And for those CISOs who fear even starting this journey, understanding the benefits should help them take that first step.

Download the Security Outcomes Report, Vol. 3: Achieving Security Resilience today.

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Cracking the Code to Security Resilience: Lessons from the Latest Cisco Security Outcomes Report

“There’s so much left to know, and I’m on the road to find out.” –Cat Stevens (Yusuf)

Two years ago, we asked the question: What actually works in cybersecurity?

Not what everyone’s doing—because there are plenty of cybersecurity reports out there that answer that question—but which data-backed practices lead to the outcomes we want to implement in cybersecurity strategies?

The result was the first Security Outcomes Report, in which we analyzed 25 cybersecurity practices against 11 desired outcomes. And thanks to a large international respondent group, together with the mighty data science powers of the Cyentia Institute, we got some good data that raised as many questions as it answered. Sure, we found some strong correlations between practices and outcomes, but why did they correlate?

Last year, our second report focused in on the top five most highly correlated practices and tried to reveal more detail that would give us some guidance on implementation. We found that certain types of technology infrastructure correlated more with those successful practices, and therefore with the outcomes we’re seeking. Is architecture really destiny when it comes to good security outcomes? It does appear to be the case, but we had more research ahead of us to be more confident in a statement that sweeping.

All the while, we’ve been listening to readers considering what they’d like to glean from this research. One big question was, “How do we turn these practices into management objectives?” In other words, now that we have some data on practices we should be implementing, how do we set measurable goals to do so? I’ve led workshops in the UK and in Colombia to help CISOs set their own objectives based on their risk management priorities, and we’ve worked to identify longer-term targets that require close alignment with business leaders.

Achieving security resilience

Another question that took a front-row seat in our presentations and just wouldn’t leave: the topic of cyber resilience, or security resilience. It’s almost reached the status of a buzzword in the security industry, but you can understand why it’s ubiquitous.

“Among the upheaval of the pandemic, political unrest, economic and climate turbulence, and war, everyone is struggling to find a new ‘business as usual’ state that includes being able to adapt better to the shaky ground beneath them.”

But what exactly is security resilience, anyway? What does it mean to security practitioners and executives around the world? And what are the associated cybersecurity outcomes that we can identify and correlate? We know it doesn’t simply mean preventing bad things from happening; that ship has sailed (and sunk). We also know that security resilience doesn’t always mean full recovery from an event or condition that has knocked you down. Rather, it means continuing to operate during an adverse situation, either at full or partial capacity, and mitigating the effects on stakeholders. Ideally speaking, security resilience also means learning from the experience and emerging stronger.

What’s new in Volume 3

Security resilience is the focus of the third volume of our Security Outcomes Report: Achieving Security Resilience. It tells us how 4,700 practitioners across 26 countries are prioritizing security resilience: what it means to them, what they’re doing successfully to achieve it, and what they’re struggling with. Once again, the data gives us interesting ideas to ponder.

A stronger security culture boosts resilience by as much as 46%. By “culture,” we don’t mean annual compliance-driven awareness training. Cybersecurity awareness is what you know; security culture is what you do. When organizations score better at being able to explain just what it is that they need to do in security and why, they make better decisions in line with their security values, and that leads to better overall security resilience.

It doesn’t matter how many people you have; it matters whether you have any of them available in reserve to respond to events. Organizations with a flexible pool of talent internally (or on standby externally) show anywhere from 11% to 15% improvement in resilience. Which makes sense, as a fully leveraged team will be strained if they have to work even harder to take on an incident.

Because so many organizations around the world are looking to the NIST Cybersecurity Framework as a guidepost for cybersecurity practices, we also analyzed which NIST CSF capabilities correlated most strongly with our list of resilience outcomes. For example, our survey respondents that do a great job tracking key systems and data are almost 11% more likely to excel at containing the spread and scope of security incidents. From one angle, this seems like an obvious result, hardly worth mentioning. On the other hand, it’s worth presenting to your management some data that shows that investing in asset inventory solutions really does have long-range effects on your ability to stop an intrusion.

NIST Cybersecurity Framework activities correlated with security resilience outcomes.

And there’s much more. The report identifies—and then explores—seven success factors that, if achieved, boost our measure of overall security resilience from the bottom 10th percentile to the top 10th percentile. These include establishing a security culture and properly resourcing response teams, among others.

I hope this introductory blog—the first in a series exploring this latest report—whets your appetite to read the report itself. And remember, we are always aiming to reveal the next undiscovered insight that leads to better security outcomes. Please share your feedback and research requests with us in the comments below, or talk to us at the next security conference.

For more insights like what you’ve seen in today’s blog take a look at the Security Outcomes Report, Volume 3: Achieving Security Resilience.

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