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The recent mass-theft of authentication tokens from Salesloft, whose AI chatbot is used by a broad swath of corporate America to convert customer interaction into Salesforce leads, has left many companies racing to invalidate the stolen credentials before hackers can exploit them. Now Google warns the breach goes far beyond access to Salesforce data, noting the hackers responsible also stole valid authentication tokens for hundreds of online services that customers can integrate with Salesloft, including Slack, Google Workspace, Amazon S3, Microsoft Azure, and OpenAI.
Salesloft says its products are trusted by 5,000+ customers. Some of the bigger names are visible on the company’s homepage.
Salesloft disclosed on August 20 that, “Today, we detected a security issue in the Drift application,” referring to the technology that powers an AI chatbot used by so many corporate websites. The alert urged customers to re-authenticate the connection between the Drift and Salesforce apps to invalidate their existing authentication tokens, but it said nothing then to indicate those tokens had already been stolen.
On August 26, the Google Threat Intelligence Group (GTIG) warned that unidentified hackers tracked as UNC6395 used the access tokens stolen from Salesloft to siphon large amounts of data from numerous corporate Salesforce instances. Google said the data theft began as early as Aug. 8, 2025 and lasted through at least Aug. 18, 2025, and that the incident did not involve any vulnerability in the Salesforce platform.
Google said the attackers have been sifting through the massive data haul for credential materials such as AWS keys, VPN credentials, and credentials to the cloud storage provider Snowflake.
“If successful, the right credentials could allow them to further compromise victim and client environments, as well as pivot to the victim’s clients or partner environments,” the GTIG report stated.
The GTIG updated its advisory on August 28 to acknowledge the attackers used the stolen tokens to access email from “a very small number of Google Workspace accounts” that were specially configured to integrate with Salesloft. More importantly, it warned organizations to immediately invalidate all tokens stored in or connected to their Salesloft integrations — regardless of the third-party service in question.
“Given GTIG’s observations of data exfiltration associated with the campaign, organizations using Salesloft Drift to integrate with third-party platforms (including but not limited to Salesforce) should consider their data compromised and are urged to take immediate remediation steps,” Google advised.
On August 28, Salesforce blocked Drift from integrating with its platform, and with its productivity platforms Slack and Pardot.
The Salesloft incident comes on the heels of a broad social engineering campaign that used voice phishing to trick targets into connecting a malicious app to their organization’s Salesforce portal. That campaign led to data breaches and extortion attacks affecting a number of companies including Adidas, Allianz Life and Qantas.
On August 5, Google disclosed that one of its corporate Salesforce instances was compromised by the attackers, which the GTIG has dubbed UNC6040 (“UNC” stands for “uncategorized threat group”). Google said the extortionists consistently claimed to be the threat group ShinyHunters, and that the group appeared to be preparing to escalate its extortion attacks by launching a data leak site.
ShinyHunters is an amorphous threat group known for using social engineering to break into cloud platforms and third-party IT providers, and for posting dozens of stolen databases to cybercrime communities like the now-defunct Breachforums.
The ShinyHunters brand dates back to 2020, and the group has been credited with or taken responsibility for dozens of data leaks that exposed hundreds of millions of breached records. The group’s member roster is thought to be somewhat fluid, drawing mainly from active denizens of the Com, a mostly English-language cybercrime community scattered across an ocean of Telegram and Discord servers.
Recorded Future’s Alan Liska told Bleeping Computer that the overlap in the “tools, techniques and procedures” used by ShinyHunters and the Scattered Spider extortion group likely indicate some crossover between the two groups.
To muddy the waters even further, on August 28 a Telegram channel that now has nearly 40,000 subscribers was launched under the intentionally confusing banner “Scattered LAPSUS$ Hunters 4.0,” wherein participants have repeatedly claimed responsibility for the Salesloft hack without actually sharing any details to prove their claims.
The Telegram group has been trying to attract media attention by threatening security researchers at Google and other firms. It also is using the channel’s sudden popularity to promote a new cybercrime forum called “Breachstars,” which they claim will soon host data stolen from victim companies who refuse to negotiate a ransom payment.
The “Scattered Lapsus$ Hunters 4.0” channel on Telegram now has roughly 40,000 subscribers.
But Austin Larsen, a principal threat analyst at Google’s threat intelligence group, said there is no compelling evidence to attribute the Salesloft activity to ShinyHunters or to other known groups at this time.
“Their understanding of the incident seems to come from public reporting alone,” Larsen told KrebsOnSecurity, referring to the most active participants in the Scattered LAPSUS$ Hunters 4.0 Telegram channel.
Joshua Wright, a senior technical director at Counter Hack, is credited with coining the term “authorization sprawl” to describe one key reason that social engineering attacks from groups like Scattered Spider and ShinyHunters so often succeed: They abuse legitimate user access tokens to move seamlessly between on-premises and cloud systems.
Wright said this type of attack chain often goes undetected because the attacker sticks to the resources and access already allocated to the user.
“Instead of the conventional chain of initial access, privilege escalation and endpoint bypass, these threat actors are using centralized identity platforms that offer single sign-on (SSO) and integrated authentication and authorization schemes,” Wright wrote in a June 2025 column. “Rather than creating custom malware, attackers use the resources already available to them as authorized users.”
It remains unclear exactly how the attackers gained access to all Salesloft Drift authentication tokens. Salesloft announced on August 27 that it hired Mandiant, Google Cloud’s incident response division, to investigate the root cause(s).
“We are working with Salesloft Drift to investigate the root cause of what occurred and then it’ll be up to them to publish that,” Mandiant Consulting CTO Charles Carmakal told Cyberscoop. “There will be a lot more tomorrow, and the next day, and the next day.”
How do hackers hack phones? In several ways. But also, there are several ways you can prevent it from happening to you. The thing is that our phones are like little treasure chests. They’re loaded with plenty of personal data, and we use them to shop, bank, and take care of other personal and financial matters—all of which are of high value to identity thieves. However, you can protect yourself and your phone by knowing what to look out for and by taking a few simple steps. Let’s break it down by first understanding what phone hacking is, taking a look at some common attacks, and learning how you can prevent it.
Phone hacking refers to any method where an unauthorized third party gains access to your smartphone and its data. This isn’t just one single technique; it covers a wide range of cybercrimes. A phone hack can happen through software vulnerabilities, like the spyware campaigns throughout the years that could monitor calls and messages. It can also occur over unsecured networks, such as a hacker intercepting your data on public Wi-Fi. Sometimes, it’s as simple as physical access, where someone installs tracking software on an unattended device.
Hackers have multiple avenues of attacking your phone. Among these common methods are using malicious apps disguised as legitimate software, exploiting the vulnerabilities of unsecure public Wi-Fi networks, or deploying sophisticated zero-click exploits that require no interaction from you at all. The most common method, however, remains social engineering, where they trick you into giving them access. Let’s further explore these common hacking techniques below.
Whether hackers sneak it onto your phone by physically accessing your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways:
Some possible signs of hacking software on your phone include:
In all, hacking software can eat up system resources, create conflicts with other apps, and use your data or internet connection to pass your personal information into the hands of hackers.
This classic form of attack has been leveled at our computers for years. Phishing is where hackers impersonate a company or trusted individual to get access to your accounts or personal info or both. These attacks take many forms such as emails, texts, instant messages, and so forth, some of which can look really legitimate. Common to them are links to bogus sites that attempt to trick you into handing over personal info or that install malware to wreak havoc on your device or likewise steal information. Learning to spot a phishing attack is one way to keep yourself from falling victim to one.
Professional hackers can use dedicated technologies that search for vulnerable mobile devices with an open Bluetooth connection. Hackers can pull off these attacks when they are within range of your phone, up to 30 feet away, usually in a populated area. When hackers make a Bluetooth connection to your phone, they might access your data and info, yet that data and info must be downloaded while the phone is within range. This is a more sophisticated attack given the effort and technology involved.
In August of 2019, then CEO of Twitter had his phone hacked by SIM card swapping scam. In this type of scam, a hacker contacts your phone provider, pretends to be you, then asks for a replacement SIM card. Once the provider sends the new SIM to the hacker, the old SIM card is deactivated, and your phone number will be effectively stolen. This enables the hacker to take control of your phone calls, messages, among others. The task of impersonating someone else seems difficult, yet it happened to the CEO of a major tech company, underscoring the importance of protecting your personal info and identity online to prevent hackers from pulling off this and other crimes.
While a phone call itself cannot typically install malware on your device, it is a primary tool for social engineering, known as vishing or voice phishing. A hacker might call, impersonating your bank or tech support company, and trick you into revealing sensitive information like passwords or financial details. They might also try to convince you to install a malicious app. Another common tactic is the “one-ring” scam, where they hang up hoping you’ll call back a premium-rate number. To stay safe, be wary of unsolicited calls, never provide personal data, block suspicious numbers, and check that your call forwarding isn’t enabled.
Generally, a phone that is powered off is a difficult target for remote hackers. However, modern smartphones aren’t always truly off. Features like Apple’s Find My network can operate in a low-power mode, keeping certain radios active. Furthermore, if a device has been previously compromised with sophisticated firmware-level malware, it could activate upon startup. The more common risk involves data that was already stolen before the phone was turned off or if the device is physically stolen. While it’s an uncommon scenario, the only sure way to take a device offline and completely sever all power is by removing the battery, where possible.
Hacking a phone’s camera is referred to as camfecting, usually done through malware or spyware hidden within a rogue application. Once installed, these apps can gain unauthorized permission to access your camera and record video or capture images without your knowledge. Occasionally, vulnerabilities in a phone’s operating system (OS) have been discovered that could allow for this, though these are rare and usually patched quickly. Protect yourself by regularly reviewing app permissions in your phone’s settings—for both iOS and Android—and revoking camera access for any app that doesn’t absolutely need it. Always keep your OS and apps updated to the latest versions.
This is a long-standing debate with no simple answer. iPhones are generally considered more secure due to Apple’s walled garden approach: a closed ecosystem, a strict vetting process for the App Store, and timely security updates for all supported devices. Android’s open-source nature offers more flexibility but also creates a more fragmented ecosystem, where security updates can be delayed depending on the device manufacturer. However, both platforms use powerful security features like application sandboxing.
The most important factor is not the brand but your behavior. A user who practices good digital hygiene—using strong passwords, avoiding suspicious links, and vetting apps—is well-protected on any platform.
Detecting a phone hack early can save you from significant trouble. Watch for key red flags: your battery draining much faster than usual, unexpected spikes in your mobile data usage, a persistently hot device even when idle, or a sudden barrage of pop-up ads. You might also notice apps you don’t remember installing or find that your phone is running unusually slow. To check, go into your settings to review your battery and data usage reports for any strange activity. The most effective step you can take is to install a comprehensive security app, like McAfee® Mobile Security, to run an immediate scan and detect any threats.
Discovering that your phone has been hacked can be alarming, but acting quickly can help you regain control and protect your personal information. Here are the urgent steps to take so you can remove the hacker, secure your accounts, and prevent future intrusions.
While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening:
Your smartphone is central to your life, so protecting it is essential. Ultimately, your proactive security habits are your strongest defense against mobile hacking. Make a habit of keeping your operating system and apps updated, be cautious about the links you click and the networks you join, and use a comprehensive security solution like McAfee® Mobile Security.
By staying vigilant and informed, you can enjoy all the benefits of your mobile device with confidence and peace of mind. Stay tuned to McAfee for the latest on how to protect your digital world from emerging threats.
The post How Do Hackers Hack Phones and How Can I Prevent It? appeared first on McAfee Blog.
On July 22, 2025, the European police agency Europol said a long-running investigation led by the French Police resulted in the arrest of a 38-year-old administrator of XSS, a Russian-language cybercrime forum with more than 50,000 members. The action has triggered an ongoing frenzy of speculation and panic among XSS denizens about the identity of the unnamed suspect, but the consensus is that he is a pivotal figure in the crime forum scene who goes by the hacker handle “Toha.” Here’s a deep dive on what’s knowable about Toha, and a short stab at who got nabbed.
An unnamed 38-year-old man was arrested in Kiev last month on suspicion of administering the cybercrime forum XSS. Image: ssu.gov.ua.
Europol did not name the accused, but published partially obscured photos of him from the raid on his residence in Kiev. The police agency said the suspect acted as a trusted third party — arbitrating disputes between criminals — and guaranteeing the security of transactions on XSS. A statement from Ukraine’s SBU security service said XSS counted among its members many cybercriminals from various ransomware groups, including REvil, LockBit, Conti, and Qiliin.
Since the Europol announcement, the XSS forum resurfaced at a new address on the deep web (reachable only via the anonymity network Tor). But from reviewing the recent posts, there appears to be little consensus among longtime members about the identity of the now-detained XSS administrator.
The most frequent comment regarding the arrest was a message of solidarity and support for Toha, the handle chosen by the longtime administrator of XSS and several other major Russian forums. Toha’s accounts on other forums have been silent since the raid.
Europol said the suspect has enjoyed a nearly 20-year career in cybercrime, which roughly lines up with Toha’s history. In 2005, Toha was a founding member of the Russian-speaking forum Hack-All. That is, until it got massively hacked a few months after its debut. In 2006, Toha rebranded the forum to exploit[.]in, which would go on to draw tens of thousands of members, including an eventual Who’s-Who of wanted cybercriminals.
Toha announced in 2018 that he was selling the Exploit forum, prompting rampant speculation on the forums that the buyer was secretly a Russian or Ukrainian government entity or front person. However, those suspicions were unsupported by evidence, and Toha vehemently denied the forum had been given over to authorities.
One of the oldest Russian-language cybercrime forums was DaMaGeLaB, which operated from 2004 to 2017, when its administrator “Ar3s” was arrested. In 2018, a partial backup of the DaMaGeLaB forum was reincarnated as xss[.]is, with Toha as its stated administrator.
Clues about Toha’s early presence on the Internet — from ~2004 to 2010 — are available in the archives of Intel 471, a cyber intelligence firm that tracks forum activity. Intel 471 shows Toha used the same email address across multiple forum accounts, including at Exploit, Antichat, Carder[.]su and inattack[.]ru.
DomainTools.com finds Toha’s email address — toschka2003@yandex.ru — was used to register at least a dozen domain names — most of them from the mid- to late 2000s. Apart from exploit[.]in and a domain called ixyq[.]com, the other domains registered to that email address end in .ua, the top-level domain for Ukraine (e.g. deleted.org[.]ua, lj.com[.]ua, and blogspot.org[.]ua).
A 2008 snapshot of a domain registered to toschka2003@yandex.ru and to Anton Medvedovsky in Kiev. Note the message at the bottom left, “Protected by Exploit,in.” Image: archive.org.
Nearly all of the domains registered to toschka2003@yandex.ru contain the name Anton Medvedovskiy in the registration records, except for the aforementioned ixyq[.]com, which is registered to the name Yuriy Avdeev in Moscow.
This Avdeev surname came up in a lengthy conversation with Lockbitsupp, the leader of the rapacious and destructive ransomware affiliate group Lockbit. The conversation took place in February 2024, when Lockbitsupp asked for help identifying Toha’s real-life identity.
In early 2024, the leader of the Lockbit ransomware group — Lockbitsupp — asked for help investigating the identity of the XSS administrator Toha, which he claimed was a Russian man named Anton Avdeev.
Lockbitsupp didn’t share why he wanted Toha’s details, but he maintained that Toha’s real name was Anton Avdeev. I declined to help Lockbitsupp in whatever revenge he was planning on Toha, but his question made me curious to look deeper.
It appears Lockbitsupp’s query was based on a now-deleted Twitter post from 2022, when a user by the name “3xp0rt” asserted that Toha was a Russian man named Anton Viktorovich Avdeev, born October 27, 1983.
Searching the web for Toha’s email address toschka2003@yandex.ru reveals a 2010 sales thread on the forum bmwclub.ru where a user named Honeypo was selling a 2007 BMW X5. The ad listed the contact person as Anton Avdeev and gave the contact phone number 9588693.
A search on the phone number 9588693 in the breach tracking service Constella Intelligence finds plenty of official Russian government records with this number, date of birth and the name Anton Viktorovich Avdeev. For example, hacked Russian government records show this person has a Russian tax ID and SIN (Social Security number), and that they were flagged for traffic violations on several occasions by Moscow police; in 2004, 2006, 2009, and 2014.
Astute readers may have noticed by now that the ages of Mr. Avdeev (41) and the XSS admin arrested this month (38) are a bit off. This would seem to suggest that the person arrested is someone other than Mr. Avdeev, who did not respond to requests for comment.
For further insight on this question, KrebsOnSecurity sought comments from Sergeii Vovnenko, a former cybercriminal from Ukraine who now works at the security startup paranoidlab.com. I reached out to Vovnenko because for several years beginning around 2010 he was the owner and operator of thesecure[.]biz, an encrypted “Jabber” instant messaging server that Europol said was operated by the suspect arrested in Kiev. Thesecure[.]biz grew quite popular among many of the top Russian-speaking cybercriminals because it scrupulously kept few records of its users’ activity, and its administrator was always a trusted member of the community.
The reason I know this historic tidbit is that in 2013, Vovnenko — using the hacker nicknames “Fly,” and “Flycracker” — hatched a plan to have a gram of heroin purchased off of the Silk Road darknet market and shipped to our home in Northern Virginia. The scheme was to spoof a call from one of our neighbors to the local police, saying this guy Krebs down the street was a druggie who was having narcotics delivered to his home.
I happened to be lurking on Flycracker’s private cybercrime forum when his heroin-framing plan was carried out, and called the police myself before the smack eventually arrived in the U.S. Mail. Vovnenko was later arrested for unrelated cybercrime activities, extradited to the United States, convicted, and deported after a 16-month stay in the U.S. prison system [on several occasions, he has expressed heartfelt apologies for the incident, and we have since buried the hatchet].
Vovnenko said he purchased a device for cloning credit cards from Toha in 2009, and that Toha shipped the item from Russia. Vovnenko explained that he (Flycracker) was the owner and operator of thesecure[.]biz from 2010 until his arrest in 2014.
Vovnenko believes thesecure[.]biz was stolen while he was in jail, either by Toha and/or an XSS administrator who went by the nicknames N0klos and Sonic.
“When I was in jail, [the] admin of xss.is stole that domain, or probably N0klos bought XSS from Toha or vice versa,” Vovnenko said of the Jabber domain. “Nobody from [the forums] spoke with me after my jailtime, so I can only guess what really happened.”
N0klos was the owner and administrator of an early Russian-language cybercrime forum known as Darklife[.]ws. However, N0kl0s also appears to be a lifelong Russian resident, and in any case seems to have vanished from Russian cybercrime forums several years ago.
Asked whether he believes Toha was the XSS administrator who was arrested this month in Ukraine, Vovnenko maintained that Toha is Russian, and that “the French cops took the wrong guy.”
So who did the Ukrainian police arrest in response to the investigation by the French authorities? It seems plausible that the BMW ad invoking Toha’s email address and the name and phone number of a Russian citizen was simply misdirection on Toha’s part — intended to confuse and throw off investigators. Perhaps this even explains the Avdeev surname surfacing in the registration records from one of Toha’s domains.
But sometimes the simplest answer is the correct one. “Toha” is a common Slavic nickname for someone with the first name “Anton,” and that matches the name in the registration records for more than a dozen domains tied to Toha’s toschka2003@yandex.ru email address: Anton Medvedovskiy.
Constella Intelligence finds there is an Anton Gannadievich Medvedovskiy living in Kiev who will be 38 years old in December. This individual owns the email address itsmail@i.ua, as well an an Airbnb account featuring a profile photo of a man with roughly the same hairline as the suspect in the blurred photos released by the Ukrainian police. Mr. Medvedovskiy did not respond to a request for comment.
My take on the takedown is that the Ukrainian authorities likely arrested Medvedovskiy. Toha shared on DaMaGeLab in 2005 that he had recently finished the 11th grade and was studying at a university — a time when Mevedovskiy would have been around 18 years old. On Dec. 11, 2006, fellow Exploit members wished Toha a happy birthday. Records exposed in a 2022 hack at the Ukrainian public services portal diia.gov.ua show that Mr. Medvedovskiy’s birthday is Dec. 11, 1987.
The law enforcement action and resulting confusion about the identity of the detained has thrown the Russian cybercrime forum scene into disarray in recent weeks, with lengthy and heated arguments about XSS’s future spooling out across the forums.
XSS relaunched on a new Tor address shortly after the authorities plastered their seizure notice on the forum’s homepage, but all of the trusted moderators from the old forum were dismissed without explanation. Existing members saw their forum account balances drop to zero, and were asked to plunk down a deposit to register at the new forum. The new XSS “admin” said they were in contact with the previous owners and that the changes were to help rebuild security and trust within the community.
However, the new admin’s assurances appear to have done little to assuage the worst fears of the forum’s erstwhile members, most of whom seem to be keeping their distance from the relaunched site for now.
Indeed, if there is one common understanding amid all of these discussions about the seizure of XSS, it is that Ukrainian and French authorities now have several years worth of private messages between XSS forum users, as well as contact rosters and other user data linked to the seized Jabber server.
“The myth of the ‘trusted person’ is shattered,” the user “GordonBellford” cautioned on Aug. 3 in an Exploit forum thread about the XSS admin arrest. “The forum is run by strangers. They got everything. Two years of Jabber server logs. Full backup and forum database.”
GordonBellford continued:
And the scariest thing is: this data array is not just an archive. It is material for analysis that has ALREADY BEEN DONE . With the help of modern tools, they see everything:
Graphs of your contacts and activity.
Relationships between nicknames, emails, password hashes and Jabber ID.
Timestamps, IP addresses and digital fingerprints.
Your unique writing style, phraseology, punctuation, consistency of grammatical errors, and even typical typos that will link your accounts on different platforms.They are not looking for a needle in a haystack. They simply sifted the haystack through the AI sieve and got ready-made dossiers.
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